Archive svibanj 2005

Conference with Paul Greenberg, the CRM guru

Conference with Paul Greenberg, the CRM guru
Paul Greenberg, one of the world's most well known researchers and consultants on CRM, the autor of "CRM at the Speed of Light" was a guest of honor at Third manager-dolphin conference, organized by Delfin (Developing effective leadership in innovation), a consulting company and its perogram director Velimir Srića. The conference was dedicated to Customer Relations Management (CRM) and more than 160 participants from Croatia, Slovenia, USA, B&H and Austria enjoyed learning about the most advanced ideas on how to manage customer experiences.

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